Product: Auntie Annes Pretzel Clear all filters (59 of 59 reviews match)
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Auntie Annes in Colonie, New York - Pretzels were stale

2.2
Details
when we visit the mall we always stop and get auntie annes Pretzels
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Review
#1650492 Review #1650492 is a subjective opinion of poster.
Product
Auntie Annes Pretzel
Pros
  • Pretzels are usually great
Cons
  • Dry
Reason of review
Bad quality
Tags
  • Upper Level

Auntie Annes - Burnt pretzels

1.2
Details
Auntie Annes - Burnt pretzels
The pretzels at Concord Mills are burnt and dry in the last year. Totally disappointed. Time to bring in a new company.
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Review
#1630077 Review #1630077 is a subjective opinion of poster.
Product
Auntie Annes Pretzel
Pros
  • Lemonade
Cons
  • Dryburnt preztels
  • Product was burnt and cold
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Tags
  • Concord Mills

Auntie Annes in Tulsa, Oklahoma - Rude employees, quality of food

1.0
Details
Auntie Annes - Rude employees, quality of food
Ok she continued to say this was this correct after i told her it was not the first one i asked for a salty one only have had salt she continued to to state it was but it not have been eating at this location over 6 year i work at the mall so i no when thier fresh are not .
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Review
#1587973 Review #1587973 is a subjective opinion of poster.
Product
Auntie Annes Pretzel
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Auntie Annes in Triangle, North Carolina - Burned, dry salt pretzel nuggets

Auntie Annes - Burned, dry salt pretzel nuggets
Auntie Annes - Burned, dry salt pretzel nuggets
Southpoint Mall today and got an order of pretzel nuggets. They are burned and dry. Should never have been sold to anybody. Never had this issue at this location, but very unhappy today.
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Review
#1587899 Review #1587899 is a subjective opinion of poster.
Product
Auntie Annes Pretzel
Pros
  • Pretzels are usually great
Cons
  • Dry
  • Pretzels were cold and hard
  • Product was burnt and cold
Reason of review
Bad quality
Loss
$6
Preferred solution
Let the company propose a solution
Tags
  • Southpoint Mall

Auntie Annes - Sick, severe heartburn and esophageal burning etc

1.0
Details
had bought two pretzels...one was good as always, the other tasted like heavy chemicals....burned my esophagus, stomach, mouth, tongue, tongue went numb....went to next A Annies on turnpike to make a complaint and stop selling them....manager was snippy...we felt poisoned.....will never ever eat another A Annies pretzel
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Review
#1532804 Review #1532804 is a subjective opinion of poster.
Product
Auntie Annes Pretzel

Auntie Annes in Nashville, Tennessee - Very poor customer service

1.6
Details
I got a cinnamon Pretzel and it was hard and inedible. When i went back the employees were rude and refused to talk to me. After a few minutes i demanded a refund since they would not replace they were rude and unfriendly to the point i will NEVER come back.
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Review
#1483461 Review #1483461 is a subjective opinion of poster.
Product
Auntie Annes Pretzel
Reason of review
Poor customer service

Auntie Annes - Pretzels

2.8
Details
In December we purchased Pretzels twice at Annies in Crossgates Mall.Both times they were dry and coldMy Grandson loves them and gets one everytime we go the mall.
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Review
#1446401 Review #1446401 is a subjective opinion of poster.
Product
Auntie Annes Pretzel
Cons
  • Quality of food
  • Pretzels were cold and hard
  • Dryburnt preztels
Reason of review
Bad quality
Loss
$20
Preferred solution
Let the company propose a solution

Auntie Annes in Philadelphia, Pennsylvania - Horrible

1.9
Details
Pretzels were hard and customer service is hirrible rude
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Review
#1445442 Review #1445442 is a subjective opinion of poster.
Product
Auntie Annes Pretzel
Reason of review
Bad quality

Auntie Annes - Bad Pretzel's

WE were there recently (twice) and both times the pretzels were hard and dry.My Grandson loves them,we will try again one more time,if not better were done. Sorry
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Review
#1422572 Review #1422572 is a subjective opinion of poster.
Product
Auntie Annes Pretzel
Reason of review
Bad quality

Contact Auntie Annes Customer Service

Mailing Address:
Auntie Anne's, Inc.
48-50 W. Chestnut Street Suite 200
Lancaster, PA 17603
United States
Phone:
(877) 778-9588
All Auntie Annes Contacts

Auntie Annes in Miami, Florida - Cold and hard pretzels

Food was cold and hard as a rock. In ft Lauderdale airport. Tried to switch it out for another one at a different location within the airport. They told me that I had to go back to the original location. They would not honor anything. I won’t be coming back.
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Review
#1361757 Review #1361757 is a subjective opinion of poster.
Product
Auntie Annes Pretzel
Reason of review
Bad quality