I went to Anne's yesterday and ordered 3 almond pretzels freshly made. I especially requested to have my pretzels not be burned on the bottoms.
My pretzels all 3 were burned on the bottoms. Anne's charge a hefty price for their pretzels, the least they could do is to not burn them. No one want to eat burned pretzels. I have purchased pretzels several times and I could not enjoy the pretzels because the bottoms are burned.
Too burned to eat. I am going to report this situation to the corporate office.
I want coupons for at least 6 pretzels for free. Please send coupons to email@example.com as soon as possible.
Product or Service Mentioned: Auntie Annes Sweet Almond Pretzel.
Reason of review: Pretzels burned on the bottoms.
Monetary Loss: $11.
Preferred solution: Full refund.
Auntie Annes Cons: Staffs behavior and burned pretzel bottoms.