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I purchased 2 Cinnamon l and sugar pretzels last night, 9/14/17 at 7pm at 800 Mall Walk, in the Cross County shopping centre in Yonkers, NY.When I went home right away to eat them, they were hard as a ROCK.

I had 2 promotions, 1 free for my birthday, and 1 free from my points. I was looking forward to eating them. Is this how you treat your customers when I have been purchasing pretzels to receive these promotions. I am disgusted, disappointed, and this is discrimination !!!

Just because I have promotions does not mean I should get OLD ONES!

I couldn't see what they were doing because they have their register hiding my view and everyone elses !!Something should be done about this !

Review about: Auntie Annes Pretzel.

Reason of review: Bad quality.

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Anonymous
#1374594

The goods were obviously subjected to a microwave oven.

That is why they become "hard as a rock" when cool.

Microwaves only heat the water in food causing that ultra-hot , watch out for the food straight out of the microwave tongue disaster at 212 degrees F.

Then the water evaporates and yuck, hard dry food.

The rest of your comment is nonsense.

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