Contact Information

Auntie Annes Phone Numbers

Toll-Free Number:

  • (877) 778-9588
  • (877) 778-9588
  • (717) 435-1435
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Auntie Annes Email:

Corporate Office Address:

Auntie Anne's, Inc.
48-50 W. Chestnut Street Suite 200
Lancaster, PA 17603
United States

Other Info:

Monday through Friday, 8:30 a.m. to 5 p.m. ET

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Summary of Auntie Annes Customer Service Calls

01:42 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Auntie Annes to Ask about:

Staff Question:

  • “Bad customer service”
  • “Poor customer service”
  • “I got the worst service ever”

Employment Question:

  • “Paystubs”
  • “Withholding wages”
  • “I was hired at one of your locations here in peoria il...i gave my 2 weeks notice and left my other job ..and now ive been waiting ...i talked to the young lady who hired me on sept second and was told tbat she was waiting on some employee numbers” , Review # 1656829

Request for Information Question:

  • “I need to talk to somebody about a manager is very very important” , Review # 1684989
  • “Concern”
  • “Catering questions”

Product/ Service Question:

  • “Rude employees, quality of food” , Review # 1587973
  • “Order and changed my order without permission charges my card twice and hung up on me” , Review # 1529754
  • “Poor quality and always out of product , employee not so friendly”

Payments and Charges Question:

  • “Not accepting tmobile free coupon”
  • “Coupon”
  • “Receipt coupon”

Website/ Application Question:

  • “Help with website”

Cards Question:

  • “Purchased gift card and it doesn’t work”

Shipping and Delivery Question:

  • “Did not get credit purchasing a regular pretzel”

Other Question:

  • “Employee will not give me what I've asked for”
  • “Survey Code”
  • “Rude employee”

Auntie Annes Rating Stats

1.9 out of 5 stars
based on 151 reviews
See all 255 reviews

Rating trend


Top Auntie Annes Services

Customer Care, Manager, Cashier

Auntie Annes Pros and Cons

Pros: Pretzels are usually great, Lemonade, Good pretzels, Staff was lovely, Melissa was great

Cons: Poor customer service, Food quality and rude employee, Staff was rude, Service, Quality of food


Auntie Annes is a famous American manufacturer of pretzels. The company was founded in 1988 as a simple market's stand. During next 22 years it achieved such a success that it already had more than 1,000 locations in 22 countries. At the present time the company manufactures more than 250,000 pretzels every day. More than 200 distributors all over the country offer company's products. The main products line includes Original, Peperoni, Garlic, Almond and Cinnamon sugar pretzels. The most popular company's pretzels are also sold in a shape of small snacks called Pretzel nuggets. Auntie Annes aallso manufacturers a wide range of non-alcohol beverages with different flavors.

Auntie Annes reviews and complaints

Auntie Annes is ranked 12 out of 297 in Coffeehouses and Bakeries category

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Auntie Annes Stats

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