The hermitage location is very poor. Every time I have gone there, they were out of everything.
They only seem to make them per order. Who has time to wait 15 minutes for a pretzel plus waiting in line? The staff is very rude. The one staff member commented, "I can not help it someone bought the last pretzel 15 minutes ago." I wanted to say that they could have had more made by then bud did not say anything.
The other day, I noticed that the girl making the pretzels was on the phone talking and only had one glove on. The counters had beverage stains all over them.
Review about: Auntie Annes Pretzel.