Not resolved

I purchased pretzel nuggets and a cup of water not a bottle, and charged $1.99 for. Jerome (1236 )my Auntie Annies peek Card. He refused to run it manually as I don’t have a cell phone with an app. Usually they will put it in manually. Jerome refused to even try, pushsed the card back at me, and said “it doesn’t work” wirhout even trying.his attitude was rude and not at all nice. I never, get my points or perks at all. I can’t afford a good cell phone with your app, the card should still be honored, I’m a faithful customer, but now I may not even bother going to Aunt Annies anymore the way I was treated is unacceptable. I was in a scooter as I have a prosthetic leg Jerome’s attidite towards me was humiliating.

My card number is 09921000002914863

1246 Jerome

At The Auntie Annies

1 Crossgates Mall

Albany, NY 12203

518- 452-2709

Product or Service Mentioned: Auntie Annes Cashier.

Reason of review: Poor customer service.

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